NZ has state-of-the-art medical facilities

A peculiarity of NZ is the ACC, a Government body that administers New Zealand’s accident compensation scheme, which provides no-fault personal injury cover for all New Zealand citizens, residents and even temporary visitors to New Zealand.

The only downside to this scheme and healthcare in New Zealand is, you do not have the right to sue for personal injury. So there is no compensation culture in New Zealand.

Be aware that ACC only covers treatment and rehabilitation costs while you are in New Zealand; it is not a replacement for travel insurance and does not cover illness, disrupted travel plans or emergency travel to get you back home.

So healthcare in New Zealand - a summary:

·            Free public hospital treatment, including 24-hour accident and emergency (A&E) clinics

·            Most laboratory tests and X-rays, unless made at a privately run clinic

·            Healthcare during pregnancy and childbirth, including hospital stays and pre- and postnatal care

·            Subsidised prescription medicines

·            Free specialist care when referred by a general practitioner (GP)

·            Free child immunisations

·            Free prescription medicine for children under six and subsidised visits to the doctor

·            Free basic dental treatment for school children

·            Free breast screening for women aged 45 to 69

So you can be assured that healthcare in New Zealand is of a very high standard.

Rotorua has many specialist doctors. Some will only see patients at their private surgeries, where payment will be expected.

Rotorua Hospital Telephone: (07) 348 1199 Postal Address: Lakes District Health Board Rotorua Hospital Private Bag 3023 Rotorua Mail Centre Rotorua 3046 New Zealand Physical Address: Corner Arawa Street and Pukeroa Road Rotorua New Zealand Rotorua 24 Hour Emergency Department: Access to the Emergency Department is via Pukeroa Road which runs between Arawa Street and Lake Road, and can be accessed by either road. Signage on Pukeroa Road and all public carparks provide directions specifically to the building which houses the emergency department. Expect to be charged if you are not a New Zealand citizen.

Pharmacy Contact Details

Pharmacy Address Telephone Fax Allisons (Unichem) Pharmacy 1277 Tutuanekai Street Rotorua 07 3488749   Central Pharmacy 1245 Haupapa Street Rotorua 07 3486028 07 3461480 Lakescare Pharmacy Cnr Arawa and Tutanekai Streets Rotorua 07 3484385   Keehan's Pharmacy 79 Heuheu Street Taupo 07 3794525 07 3784425 Main Street Pharmacy Cnr Tongariro and Heuheu Streets Taupo 07 3782636   Murupara Pharmacy Pine Drive Murupara 07 3665890   Ngongotaha Pharmacy Main Rd Ngongotaha 07 3574240   Owhata Pharmacy 553 Te Ngae Rd Rotorua 07 3459438   Phamacy 44 1263 Hinemoa Street Rotorua 07 3491144 07 3491131 Ranolf Pharmacy Cnr Ranolf and Pererika Streets Rotorua 07 3489011   Stewarts Pharmacy 30 Horomatangi Street Taupo 07 3781204   Te Ngae Pharmacy Te Ngae Shopping Centre Rotorua 07 3459678   Unichem Lake Taupo 35-37 Heu Heu Street Taupo 07 3786100   Wedekind's Amcal Pharmacy 109 Tongariro Street Taupo 07 3798927   Westbrook Pharmacy Malfroy Road Rotorua 07 3477668   Westend Pharmacy 227 Old Taupo Road Rotorua 07 3487625 07 3492306 Western Heights 10 Brookland Road Rotorua 07 3486387

Postal Services:

Rotorua Post Shop

1218 Tutanekai St
Phone: 07 349 2397
Fax: 07 348 6618

8:00am to 5:00pm on Monday
8:00am to 5:00pm on Tuesday
8:00am to 5:00pm on Wednesday
8:00am to 5:00pm on Thursday
8:00am to 5:00pm on Friday
9:00am to 1:00pm on Saturday
Closed on Sunday

Telephone Services

The main provider of fixed telephone services in New Zealand is Telecom. Throughout Rotorua there are public payphones that operate with pre-paid phone cards. Cards can be purchased from Telecom branches, kiosks and newsagents. There are also three Mobile Phone providers: Vodafone, Telecom and 2 degrees. The dialing code for New Zealand is (+64). The area code for Rotorua is 07 (In New Zealand, just 7 if dialing from outside New Zealand).

Rotorua Public pay phone locations
Amohia Street

Cnr Hinemoa Street

Outside ANZ Bank

Directory Enquiries*   018

*Service is provided by Telecom

Public Transport
The bus company "Baybus" covers Rotorua with a number of routes. Check out their webpage for details: http://www.baybus.co.nz/routes/rotorua.aspx

Taxis

Rotorua Taxi’s:  3481111 (Dialing from Rotorua)

Emergency numbers*
Police 111 (911 works as well) 

Fire Brigade 111 (911 works as well)

Ambulance Services 111 (911 works as well)

* Dial from any public phone box without charge.